Live viewing problems

This page provides fixes for some known problems that can occur with live viewing.

Access shared directories when live viewing

The device running Echolog can see the (host) computer on which the echosounder data is saved but Echoview can not start live viewing. You may need to configure folder/file sharing on the host and the device running Echolog.

Is the Internet Connection Firewall enabled?

Data being sent by an Echolog application may not be detected on a machine where the Windows (XP/Server 2003) Internet Connection Firewall is enabled. This problem may occur regardless of whether Echolog and Echoview are being run on the same or different machines.

The Internet Connection Firewall is enabled by default when Windows XP with Service Pack 2 is installed. The same service pack enables you to allow exceptions (programs which are permitted to communicate through the firewall). Echoview can be enabled as an exception or the firewall can be disabled completely. We recommend you apply Service Pack 2.

If you are not sure how to configure the Internet Connection Firewall use the Windows XP Help and Support Center (or visit the Microsoft support site ) and search for "Internet Connection Firewall".

Has my IP address expired?

On many local area networks IP addresses are allocated dynamically by a DHCP server. These addresses can expire after a certain period of time (commonly 24 hours), and a new IP address is allocated if still needed. Typically the same IP address is reallocated to the same machine but it is also possible that a different IP address is allocated. If a different IP address is allocated to the Echolog and/or Echoview machines during a live viewing session this will break the link between the two machines and live viewing will stop.

If you suspect this may be occurring, please contact your local area network manager and ask them to:

Did Echoview crash after live viewing for an extended period?

Echoview will crash during live viewing if the size of the file(s) being logged exceeds available memory. To ensure this does not happen:

Does Echoview have poor performance or crash when a 2D projections or Single target angles graph is linked to an extending selection?

Linking a 2D projections or Single target angles graph to an extending selection will eventually lead to poor performance or crash Echoview. The number of data points within a selection affect the system resources needed to redraw these graphs. In a Power user's computer, performance may start to deteriorate for an extending selection containing more than 1000 data points and a crash may occur with more than 3000 data points.

Difference in the classificiation of schools

There is known issue with the classification of schools while live viewing. The classification of schools can differ when applied to an echogram after live viewing and when applied while live viewing. The issue is associated with a mismatch between pings and (live-viewed) GPS position.

See also

About live viewing
Using live viewing

Solutions to common problems